Across the country, utilities executed 13,447,936 electric shutoffs in 2024.

Rates vary widely — from under 1% in Wyoming to over 30% in Oklahoma. Switch fuel to see how gas compares, or combine both for the fuller picture.

Electric final notices

95M

Electric shutoffs

13M

Electric shutoff rate

9.4%

of customers annually

Electric never reconnected

2.1M

15% of shutoffs

Download a cleaned version of the utility level shutoff data here.

Electric Shutoffs (%)

<5%5%–10%10%–15%15%–20%20%+Click on the state tiles to view their state profile.

Click a hex to open a state page.

ALL STATES · RANKED BY RATE

#State%

OKOklahoma

30.4%

TXTexas

23.6%

FLFlorida

20.6%

ALAlabama

19.0%

LALouisiana

18.6%

TNTennessee

17.6%

MSMississippi

16.0%

ARArkansas

14.2%

NVNevada

14.1%

VAVirginia

12.7%

WVWest Virginia

10.1%

KSKansas

10.0%

SCSouth Carolina

9.9%

GAGeorgia

9.6%

MOMissouri

9.3%

MIMichigan

8.3%

NCNorth Carolina

7.9%

KYKentucky

6.9%

OHOhio

6.4%

IDIdaho

6.3%

NMNew Mexico

6.3%

DEDelaware

6.2%

SDSouth Dakota

6.0%

INIndiana

5.9%

NENebraska

5.2%

MEMaine

5.2%

COColorado

5.2%

DCDistrict of Columbia

4.9%

PAPennsylvania

4.7%

OROregon

4.5%

CTConnecticut

4.3%

WIWisconsin

4.2%

WAWashington

3.7%

NDNorth Dakota

3.7%

ILIllinois

3.6%

AZArizona

3.6%

NJNew Jersey

3.5%

MNMinnesota

3.4%

MDMaryland

3.4%

CACalifornia

3.4%

VTVermont

3.2%

IAIowa

3.2%

HIHawaii

3.0%

NHNew Hampshire

3.0%

UTUtah

2.7%

AKAlaska

2.5%

NYNew York

2.4%

MAMassachusetts

1.9%

MTMontana

1.8%

RIRhode Island

1.5%

WYWyoming

1.2%

50 states + DCscroll ↓

SHUTOFFS BY UTILITY OWNERSHIP

Who's cutting service off

Investor-owned utilities serve the most customers, but weighted shutoff rates vary sharply by ownership type.

Ownership	Utilities	Customers	Shutoffs	Share	Weighted rate
Investor Owned	169	100M	9,070,850	72.1%	9.1%
Municipal	449	12M	1,687,785	13.4%	13.7%
Cooperative	517	16M	1,652,688	13.1%	10.2%
Other	51	4.1M	165,103	1.3%	4.0%
All electric utilities	1,186	132M	12,576,426	100%	9.5%

Investor Owned

9.1% rate9,070,850 shutoffs72.1% of national

Municipal

13.7% rate1,687,785 shutoffs13.4% of national

Cooperative

10.2% rate1,652,688 shutoffs13.1% of national

Other

4.0% rate165,103 shutoffs1.3% of national

All electric utilities

9.5% rate12,576,426 shutoffs100% of national

Weighted rate = all shutoffs in the class ÷ all residential customers in the class. "Other" combines Federal, Political Subdivision, State utilities. Covers the 1,186 named utilities that reported usable 2024 data — it excludes EIA state-level reconciliation rows and the 145 utilities EEP flagged for incomplete reporting, so this total runs below the state-level figure in the cards above. Customer counts are 12-month averages; electric and gas customers must not be summed, as combined-service utilities appear in both.

DISTRIBUTION OF SHUTOFF RATES

The spread inside a class is wider than the gap between classes

Utilities under the same regulator, in the same weather, disconnect at rates that differ by an order of magnitude.

Ownership	0–2%	2–5%	5–10%	10–20%	20–30%	30–40%	40%+	Weighted
Investor Owned169	21%	43%	17%	14%	4%	2%	·	9.1%
Municipal448	19%	17%	21%	25%	8%	4%	6%	13.7%
Cooperative517	28%	27%	20%	16%	5%	·	3%	10.2%
Other51	35%	25%	22%	12%	2%	2%	2%	4.0%

Axes flipped for width · share of utilities in each band

Rate	IOU	Muni	Co-op	Other
0–2%	21	19	28	35
2–5%	43	17	27	25
5–10%	17	21	20	22
10–20%	14	25	16	12
20–30%	4	8	5	2
30–40%	2	4	·	2
40%+	·	6	3	2

Cells are % of utilitiesColumns sum to 100

Each row is 100% of the utilities in that ownership class with a computable shutoff rate. Bands are percent of residential customers disconnected. Excludes 1 electric utility without a computable rate.